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Amenities

Policies

General Policy

PERSONAL INFORMATION: *Your personal information, along with all deposits & payments for accommodation are securely passed through to our partner, Homewood Suites by Hilton, who will fulfill your reservation. The payments will be taken by Mont-Tremblant Réservations in accordance with the policies set out below. *Your credit card statement will show the charge as coming from MONT-TREMBLANT RÉSERVATIONS. SECURITY DEPOSIT: Please note that a credit card will be requested at check in for a security deposit and any other fee that may occur after check-in. MINIMUM AGE TO MAKE A RESERVATION: 18 years of age.

Written Cancellation Policy

Please note that the applicable policy is the one provided to you at the time of your initial reservation. PREPAID OFFER POLICY (LAST MINUTE DEAL): Prepay in full, non-refundable if cancelled more than 1 day after booking. FLASH SALE : • 100 % Prepaid and non-refundable. REGULAR POLICIES: ***NOTE : If a stay covers two cancellation policies, the date of arrival determines which policy will apply*** __________ SEMI-FLEX RATE • All cancellation or modification made 6 days and more prior to arrival will be fully refundable; • All cancellation, modification or no shows made 5 days and less to arrival will forfeit the deposit. __________ WINTER SEASON 2024-2025: NOV 27 to DEC. 21, 2024, JAN. 3, 2025 TO FEB. 13, 2025 AND FROM FEB. 21 TO APRIL12, 2025: • All cancellation or modification made 15 days and more prior to arrival will be fully refundable; • All cancellation, modification or no shows made 14 days and less to arrival will forfeit the deposit. DEC. 22, 2024 TO JAN 2, 2025 & FEB. 14, 2025 to FEB. 20, 2025 : • All cancellation or modification made 32 days and more prior to arrival will be fully refundable; • All cancellation, modification or no shows made 31 days and less to arrival will forfeit the deposit. _________ WINTER SEASON 2023-2024: November 24 to December 7, 2023, December 10 to December 15, 2023 & FEB. 28 to APRIL 13 2024 : • All cancellation or modification made 4 days and more prior to arrival will be fully refundable; • All cancellation, modification or no shows made 3 days and less to arrival will forfeit the deposit. DEC. 16 to DEC. 21, 2023 & JAN. 1, 2024 to FEB. 15, 2024 : • All cancellation or modification made 8 days and more prior to arrival will be fully refundable; • All cancellation, modification or no shows made 7 days and less to arrival will forfeit the deposit. DEC. 8 & 9, 2023 : • All cancellation or modification made 15 days and more prior to arrival will be fully refundable; • All cancellation, modification or no shows made 14 days and less to arrival will forfeit the deposit. DEC. 22, 2023 TO DEC. 31, 2023 & FEB. 16, 2024 to FEB. 24, 2024 : • All cancellation or modification made 32 days and more prior to arrival will be fully refundable; • All cancellation, modification or no shows made 31 days and less to arrival will forfeit the deposit. ___________ Summer season 2024: April 14, 2024 to November 27, 2024 : (***See EXCEPTIONS for IRONMAN & High Seasons policy***) • All cancellation or modification made 2 days and more prior to arrival will be fully refundable; • All cancellation, modification or no shows made 1 day and less to arrival will forfeit the deposit. ***EXCEPTIONS I***: IRONMAN: June 21 to 23, 2024: • All cancellation or modification made 32 days and more prior to arrival will be fully refundable; • All cancellation, modification or no shows made 31 days and less to arrival will forfeit the deposit. ***EXCEPTIONS II***: High Seasons : August 2 to 4, 2024, August 30 to September 1, 2024, & October 11 to 13, 2024 : All cancellation or modification made 8 days and more prior to arrival will be fully refundable; All cancellation, modification or no shows made 7 day and less to arrival will forfeit the deposit.

Written Deposit Policy

PREPAID OFFER POLICY (LAST MINUTE DEAL) and FLASH SALE: 100% deposit due upon booking. REGULAR POLICIES: - A valid credit card is required at the time of booking to secure the reservation. - A deposit of one night (calculation based on the average nightly room rate for that particular stay) plus taxes is charged at the time of booking. - Final payment will be taken 2 days before arrival. *** IMPORTANT*** If the deposit date is within 2 days from the final balance due date, then the total amount of the reservation will be charged on the deposit date. TAXES: Taxes applied are the 5% TPS (GST) the 9.975% TVQ (QST) and the TRA Royalty (Tremblant Resort Association) of 3.5%. ***ROYALTY*** Please note that a royalty equivalent to 3.5% of the price advertised or payable for accommodation and to 3% of the listed or advertised price of the goods and services will be added to your invoice. This royalty corresponds to the percentage of contribution determined by the Tremblant Resort Association.

Check In

At your arrival for registration, you should present this confirmation directly at the reception desk of the Homewood Suites par Hilton. Check In Time: from 4:00 p.m.

Check Out

Check Out Time: by 11:00 a.m. **Late Check-out (on availability) $25 plus taxes/h.

Pets Policy

No pets allowed with the exception of guide dogs.

Other Policy

***Please note that due to the IRONMAN 70.3 Mont-Tremblant / 5150 Mont-Tremblant Triathlon event being held on site both June 22-23, 2024 there will be many roads closures ! *** PARKING : - 1 Indoor parking space per unit is available at the hotel with a fee of $23 per night plus taxes and royalty. Rates are subject to change without notice. - Height of underground parking : 6'7" SMOKING POLICY : 100% Non smoking. FIREPLACES / FIREWOOD : Available year round. $6.50 per log (plus applicable taxes) can be purchased at the front desk. Outdoor heated POOL (summer only – with lifeguard) /// HOT TUB /// SAUNA (The schedule can change according to weather conditions and maintenance requirements without notice) -The pool (Summer Only). It usually opens from the end of June to end of August as well as Labor Day Weekend. -Outdoor Hot Tub is open year round -Sauna is open year round. HOUSEKEEPING: full service after the 4th night and towel and bathroom product replacement service is available 7 days a week upon request Station Mont-Tremblant makes arrangements with hotels, activity providers and other independent parties to provide our guests with the services they purchase. While we use great care in selecting these service providers, Station Mont-Tremblant has no authority over them and cannot be held liable for their acts, omissions, faults or negligence or those of their employees, nor for any loss or damage of whatsoever nature that could result therefrom. The services provided are subject to the general terms and conditions of those service providers.

Children

Kids 17 years old and under stay free.